is one of the oft-ignored, but low risk, high
ROI investments you can make to improve your company's
productivity. Training your employees not only
improves their productivity by increasing their
effectiveness, it also contributes to increased
workforce productivity by improving workforce
morale: it communicates that senior management
is aware of the needs of its employees and is
concerned with addressing them.
What areas do your employees
need training in? Ask them. They know. Ask your
key managers and key front-line employees which
areas they would like training in, or which areas
they think the company needs training in. Pay
close attention to training areas that involve
the key differentiators for your company. If your
company is known for extremely courteous customer
service, be sure that training in that area is
available, both for new employees and on an ongoing
basis for current employees.
What can you do to improve
productivity immediately? Compu-Solv has identified
several different training areas that can provide
a quick boost to your employees' effectiveness:
- All About Email - Effective business
email can make the different between sale and
no-sale, happy customers and angry customers.
We give your employees new insight into when
and how to use e-mail most effectively.
- Search Engine Strategies - The new
economy is based on information. Those companies
that know how to use the Internet to get accurate
information quickly will easily outpace their
less savvy competitors.
- Microsoft Word TNT (Tricks and Tips) -
The most commonly used software application
-- everyone knows it -- but most people who
use it use less than 20% of its capabilities.
As a result, they're often frustrated by it.
We know the 5% more that can turn an unhappy
Word user into an effective Word user.
Compu-Solv can also work with
your key employees to produce custom training
solutions for your company.